The addition of Financial Calculators to an advisor’s website is a common consideration during the design process. The tools are well known, readily available, and are a regular offering on many finance-related websites. The downside – professional calculators can be an expensive add-on. Are they worth it?
Case Study
A client who was offering Calculators asked that same question. He was paying high annual fees for a very nice set of 10 financial calculators for his website. It was time to renew and he wanted to know if, from a business/marketing perspective, they were worth the extra cost?
His firm is in the highly competitive Southern California market and his website gets an average amount of web traffic for a small, independent planning business.
The Data
In determining the specific answer for this client, we evaluated the search market for financial calculators, his search competition, and reviewed his traffic patterns for the past year.
1. Is there consumer interest in financial calculators?
A search on Google’s Keyword Planner tool showed a healthy search volume for Calculators both nationally and locally.
2. Search Results: Who is the competition for search traffic?
A non-branded, non-location specific search for “Retirement Calculator” brought up the following listings:
- Schwab
- SmartAsset
- Vanguard
- AARP
- Merrill
- Fidelity
- Voya
. . . pretty stiff competition.
3. Historical Results: Client-specific data from Google Analytics for the past year.
Looking through Google Analytics, I found the following data related to their calculator pages for the past year:
- they were viewed a total of 55 times by 47 unique visitors – less than 1% of all visitors went to any of the 10 available calculators
- the calculators were entry pages, meaning visitors found the website because of the calculators, only 5 times
- the average time on a calculator page was 2.57 minutes
Recommendations
This case study is obviously far from an empirical study on calculator use on Financial Advisor websites, however, it did provide information that can be applied to other advisors.
Know your reason for offering calculators. Don’t expect it to increase your search traffic. The chances of out-ranking one of the national companies that are showing up in the search results are almost zero.
Few visitors used this client’s calculators. Although, this might not be the case for your calculators should you choose to offer them, be sure to follow up by checking your Google Analytics data to be sure.
Look for less expensive calculators. If they don’t offer a huge return, don’t invest as much in them.
Although I don’t see specific disadvantages (besides cost) to offering calculators, definitely consider your budget and goals when contemplating adding them to your website. If you are on a limited budget, it may not be the most cost-effective use of your marketing dollars.
If you have Calculators on your site, what has your experience with them been? Have you seen a lot of use? Gained or maintained clients because of them?
Editor’s Note: This article was originally published in May of 2015 and has been updated for accuracy and comprehensiveness